RRinvayoHelp centre
Follow-up sequences

Check Upcoming follow-ups

See the next unfinished step for each active or paused invoice sequence.

Open Upcoming follow-ups from the sidebar. Each row shows the invoice, remaining balance, recipient, mailbox and next planned attempt in the sequence's timezone.

StatusYour next step
ScheduledCheck the planned time and recipient.
Awaiting approvalOpen the invoice and review its saved draft.
PausedOpen the invoice to review the pause reason before resuming.
Needs attentionRead the blocker and inspect the invoice or mailbox.
ProcessingWait for a result and check sending history.
Staff reviewThis step creates review work, not an email.

Filter by status or change rows per page. Use Refresh follow-ups for a fresh view. The screen also refreshes periodically while open.

Important limits

This is a planning view, not a delivery promise. Sending still checks approval, current balance, recipient restrictions and delivery rules. Later steps stay behind an unfinished earlier step. Completed and cancelled sequences do not appear here.

Authorized staff can pause directly with a reason. The screen does not send now, blindly retry or automatically resume work. Use the invoice's Follow-ups tab for the complete sequence and history.

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